Privacy Policy

1. Introduction

Facijo Auto Service Malaysia ("we", "us", or "our") operates with your privacy as a priority. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

• Contact Information: Name, email, phone number, address
• Service Data: Vehicle details, service history, preferences
• Payment Information: Processed securely via third-party providers
• Technical Data: IP address, browser type, usage analytics

3. How We Use Your Information

We use collected data to:

• Provide and improve our auto services
• Process service requests and payments
• Send service updates and promotional content (with consent)
• Comply with legal obligations

4. Data Protection

We implement industry-standard security measures including encryption and secure servers to protect your personal information. However, no online system is completely secure.

5. Third-Party Sharing

We do not sell your data. We share information only with trusted service providers (payment processors, delivery partners) who are bound by confidentiality agreements.

6. Your Rights

You have the right to access, modify, or delete your personal information. Contact us at contact@facijo.click to exercise these rights.

7. Cookies

Our website uses cookies to enhance user experience. You may disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

For privacy concerns, contact: contact@facijo.click
Address: 145 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia